Information on specific questions we receive is below - please contact us if we do not cover your question
57.1 centimetres above floor height
Yes; this can be supplied as an extra cost item - please contact us for further details
The footplates are designed to take the weight off the legs by supporting the foot, but they are NOT designed to be stood upon. The reason for that is that too much weight on the footplates could cause the Komodo to tip over forwards, causing an unplanned exit from the chair!!
For clients who need extra pressure relief, we have developed a gel based seat which can be further customised if necessary.
Komodo is designed to be as easy to push along corridors as possible, and as such, it uses the very best wheels we can find to reduce rolling resistance. This design includes non-deformable “tyres”, so to get over small obstacles, a little downwards pressure on the Komodo push handles may be requires to get the angle of the wheels correct to roll over the small obstructions.
Whilst Komodo has not been designed as such, we do have a design at extra cost that could enable a wheelchair user to self-propel Komodo along. We find that wheelchairs have become so customised to the individual user, that we could very probably not be able to match up all the features their own wheelchair has to offer. It is probably a better option to see how the Komodo can be utilised with a home setting to be integrated into current methods of toileting and showering.
It very much would depend upon a specific risk assessment by your care team as individuals have very wide variation in their capabilities, and sometimes varying day to day, as their condition dictates. It may be possible for users to initiate Komodo chair movements, but we would strongly recommend this happens only after all of the scenarios have been evaluated from a safety perspective
As with our previous answer, each user poses different challenges and questions that must be risk assessed first. Once that risk profile has been performed and documented, then it is often possible for Komodo to enable a single carer to perform showering and toileting activities safely.
This is a difficult question to answer due to the wide range of variables involved in causing tissue damage. The obvious cause might be direct pressure damage where a focus of pressure under bony prominences cause compromised blood flows, leading to insufficient PaO2 levels causing cell death. If we consider the even more damaging shear forces, then it is easy to imagine that whilst shuffling into position on the commode seat, that short stroke skin forces are at play, distorting capillaries and preventing adequate circulation of erythrocytes to deliver the necessary oxygen levels. Our standard seat offers pressure redistribution via a foam base covered by fabric, and we also have a gel based seat for a higher level of protection, but an individual risk assessment by some skilled in tissue viability is probably need to give specific guidance to the care team.
In discussions with Neuro Muscular disease experts, the ability of the Komodo to raise the seat up in a horizontal position, may allow a sufferer with poor leg muscle strength to exit the seated position with legs already locked in position. This will vary widely from user to user, and will vary in time as their condition either advances or goes into remission. A suitable assessment by a skilled professional would be able to consider all the risks and cost benefits to be included in the decision tree. Because we understand that things can change for such users on a distressingly rapid time frame, we are able to offer a monthly rental option to cover shorter requirement periods that preclude an outright purchase.Please ask us for details.
We are happy to consider how modifications away from the standard products may customise Komodo to suit individual needs, and example of this has been where we have been able to offer increased curvatures on the seat back to give more support. Please contact us to ascertain what is, and what my not be possible to make Komodo as beneficial to your client as possible.
Komodo is cleaned and disinfected as per the instructions in the user guide; that is to say clean soapy water to take off visible contamination, followed by a hard surface clean, using whatever hard surface disinfection control products that are specified in that institution / care team’s protocols.
We find that on average, the user will get around 40 “movements” out of a single battery charge, but it depends on variables such as the user weight, the amount of various positions they are put into, and how long it was since the battery was last charged. If the Komodo is not in constant use, we recommend putting the battery into a “disconnect” mode so that it doesn’t slowly drain away whilst waiting for the next user to activate the system
Usually around 6 hours charge time and usually overnight.
No. The Komodo is designed for use in the shower room and will not work with the battery taken out. Please be aware that whilst Komodo is shower proof, it must not be used as a chair in a bathing situation.
The Komodo is made of lightweight aluminium, but still weighs 30kg, so a moving and handling risk assessment, based on the physical characteristics of the person and the Komodo would need to be done to ascertain a safe method to achieve. This is much the same risk assessment as is needed for lifting mobility scooters in and out of cars.
Probably yes, but a risk assessment for the particular user in that particular shower room might enable a different requirement, especially for enabling the easy manoeuvrability in the Komodo, to ensure the user benefits from dignified shower positions with the minimum amount of physical movement on their part.
We believe that Komodo is compatible with the design of most modern toilet bowls, including powered wash dry models. However, we are aware that some older version from approx. 8 years ago are larger than we can currently accommodate.Thought must also be given to where plumbing and soil pipes etc may impact on the space around the toilet bowl, preventing Komodo being wheeled over the receptacle.
Komodo is made to reliably perform in a shower room environment, so we have selected materials that are fully resistant to rust per se. For example, the chair frame is made from aluminium, coated in protective paint, and tested to the industry water ingress standard IPX 6.
The Komodo is controlled by a handset and is as easy to use as a TV controller. As part of the customer satisfaction process, we offer user training as part of the installation of Komodo. During the COVID pandemic, this is likely to be via teleconferencing.If you can control your TV, you can control Komodo movements easily.
Every Komodo is warrantied for two years against faulty manufacture. In the first instance of a “Failure”, you should contact the person you bought the Komodo from, as there may be a way to quickly resolve the issue over the phone.
Care costs are a major consideration for the user or consumer of care, the payor, and the provider of care. If we can reduce the time taken, say in a busy care home setting, to allow dignified showering and toileting, then that could represent a cost saving, and allow quality standards of care to be more easily achieved. If the Komodo can help provide a method of dignified showering and toileting to enable independent living at home to continue, then that will most probably be very cost effective. Using reasonably conservative costings, we feel a Komodo would pay for itself in savings in reducing the number of carers need to give dignified showering and toileting at home, within around 180 days.
Yes we do have a rental scheme that we can share with you upon request
We will send our standard terms and conditions with each quotation, or alternatively, you can download them from our website.
As with most goods, you are allowed to open and inspect the product, and may return it if it is not as described. We do our utmost to ensure you know what you are buying, but we accept that sometimes what we say and what you expect may differ slightly. If it is not as we describe, you have a no quibble return guarantee to reassure you. Obviously, the product must be in perfect condition to return it for this reason. However, for common sense Hygiene reasons, once the Komodo has been used, for up to 2 weeks from delivery, and you have asked us to take it back, we have to treat it as an infection risk. We can take it back for factory strip down decontamination and inspection; after we have ascertained the condition of the returned product, we can make an offer to buy the product back from you.
This is individually determined according to HMRC rules regarding the supply of assistive technology. Most of the Komodo’s we have supplied have been VAT exempt.
The Komodo comes ready to use for most clients, but there are some individual requirements that may need a few special items to supplement the base design. An example of this would be to decide if the Komodo is going to be used for toileting directly above a toilet bowl, or will it need a “potty” to be fitted? The quote we will send you will list the options available, and we will also consider any specific custom modifications requested. We want you to feel safe and secure in your Komodo, and will try to get you the solution that fits the users needs.
As above, the items delivered as standard are suitable for most users, but there are a range of optional items available if needed. These will be listed on the quotation we send you.
We will try to accommodate any customisation / bespoken requests, as long as after a risk and technical assessment we feel we can assist you in a safe and cost effective manner.
TheKomodo has no routine servicing requirements, but we are happy to perform an annual inspection to make sure your Komodo has 100% functionality, and to look for any aspects of performance that could decline over the next 12 month period. An example of this would be to assess the Lithium Ion Battery and charger to ensure you will have sufficient battery power to complete in excess of 25 movements per day. We can also check to ensure accidental damage hasn’t allowed water ingress to the electro mechanical components which could cause failure down the line.