Information on specific questions we receive is below - please contact us if we do not cover your question


How High Can the Chair go?

57.1 centimetres above floor height

Can you get an infill for the seat hole?

Yes; this can be supplied as an extra cost item - please contact us for further details

Can you stand on the foot plates?

The footplates are designed to take the weight off the legs by supporting the foot, but they are  NOT designed to be stood upon. The reason for that is that too much weight on  the footplates could cause the Komodo to tip over forwards, causing an  unplanned exit from the chair!!

Can you make the seat of a different material?

For clients who need  extra pressure relief, we have developed a gel based seat which can be  further customised if necessary.

Why is it difficult to  push the chair over door strips?

Komodo is designed to  be as easy to push along corridors as possible, and as such, it uses the very  best wheels we can find to reduce rolling resistance. This design includes  non-deformable “tyres”, so to get over small obstacles, a little downwards  pressure on the Komodo push handles may be requires to get the angle of the  wheels correct to roll over the small obstructions.

Can you add wheelchair wheels to the Komodo to allow it to be self-propelled?

Whilst Komodo has not  been designed as such, we do have a design at extra cost that could enable a  wheelchair user to self-propel Komodo along. We find that wheelchairs have  become so customised to the individual user, that we could very probably not  be able to match up all the features their own wheelchair has to  offer. It is probably a better option to see how the Komodo can be utilised  with a home setting to be integrated into current methods of toileting and  showering.

CanI use the Komodo safely on my own?

It very much would depend upon a specific risk assessment by your care team as individuals have very wide variation in their capabilities, and sometimes varying day to day, as their condition dictates. It may be possible for users to initiate Komodo chair movements, but we would strongly recommend this happens only after all of the scenarios have been evaluated from a safety perspective

Can only one carer help me shower and toilet if we use a Komodo?

As with our previous answer, each user poses different challenges and questions that must be risk assessed first. Once that risk profile has been performed and documented, then it is often possible for Komodo to enable a single carer to perform showering and toileting activities safely.

How long can a user sit in Komodo without suffering skin damage to their bottom?

This is a difficult  question to answer due to the wide range of variables involved in causing  tissue damage. The obvious cause might be direct pressure damage where a  focus of pressure under bony prominences cause compromised blood flows,  leading to insufficient PaO2 levels causing cell death. If we consider the  even more damaging shear forces, then it is easy to imagine that whilst  shuffling into position on the commode seat, that short stroke skin forces  are at play, distorting capillaries and preventing adequate circulation of  erythrocytes to deliver the necessary oxygen levels. Our standard seat  offers pressure redistribution via a foam base covered  by fabric, and we also have a gel based  seat for a higher level of protection, but an individual risk assessment by  some skilled in tissue viability is probably need to give specific guidance  to the care team.

What benefit would a  user with muscular dystrophy / motor neurone disease get from use of the  Komodo?

In discussions with Neuro Muscular disease experts, the ability of the Komodo to raise the seat up in a horizontal position, may allow a sufferer with poor leg muscle strength to exit the seated position with legs already locked in position. This will vary widely from user to user, and will vary in time as their condition either advances or goes into remission. A suitable assessment by a skilled professional would be able to consider all the risks and cost benefits to be included in the decision tree. Because we understand that things can change for such users on a distressingly rapid time frame, we are able to offer a monthly rental option to cover shorter requirement periods that preclude an outright purchase.Please ask us for details.

My user has poor core body strength; how can Komodo be safely used for that type of user?

We are happy to consider how modifications away from the standard products may customise Komodo to suit individual needs, and example of this has been where we have been able to offer increased curvatures on the seat back to give more support. Please contact us to ascertain what is, and what my not be possible to make Komodo as beneficial to your client as possible.

How do you clean and dis-infect Komodo?

Komodo is cleaned and disinfected as per the instructions in the user guide; that is to say clean soapy water to take off visible contamination, followed by a hard surface clean, using whatever hard surface disinfection control products that are specified in that institution / care team’s protocols.

How long does the battery last?

We find that on average, the user will get around 40 “movements” out of a single battery charge, but it depends on variables such as the user weight, the amount of various positions they are put into, and how long it was since the battery was last charged. If the Komodo is not in constant use, we recommend putting the battery into a “disconnect” mode so that it doesn’t slowly drain away whilst waiting for the next user to activate the system

How long does it take to charge the battery?

Usually around 6 hours charge time and usually overnight.

Do I have to take the battery out before I use the Komodo in the shower?

No. The Komodo is  designed for use in the shower room and will not work with the battery taken out. Please be aware that whilst Komodo is shower proof, it must not be used  as a chair in a bathing situation.

How heavy is the Komodo? Can I safely lift it into a car myself?

The Komodo is made of  lightweight aluminium, but still weighs 30kg, so a moving and handling risk  assessment, based on the physical characteristics of the person and the Komodo would need to be done to ascertain a safe method to achieve. This is  much the same risk assessment as is needed for lifting mobility scooters in and out of cars.

Do I need to apply all  four brakes before I shower a user?

Probably yes, but a  risk assessment for the particular user in that particular shower room might  enable a different requirement, especially for enabling the easy  manoeuvrability in the Komodo, to ensure the user benefits from dignified  shower positions with the minimum amount of physical movement on their part.

Will Komodo fit over a wash dry toilet such as a Gerberit?

We believe that Komodo is compatible with the design of most modern toilet bowls, including powered wash dry models. However, we are aware that some older version from approx. 8 years ago are larger than we can currently accommodate.Thought must also be given to where plumbing and soil pipes etc may impact on the space around the toilet bowl, preventing Komodo being wheeled over the receptacle.

Will the materials rust?

Komodo is made to reliably perform in a shower room environment, so we have selected materials that are fully resistant to rust per se. For example, the chair frame is made from aluminium, coated in protective paint, and tested to the industry water ingress standard IPX 6.

Is there a user manual / How easy is it to use ?

The Komodo is controlled  by a handset and is as easy to use as a TV controller. As part of the  customer satisfaction process, we offer user training as part of the  installation of Komodo. During the COVID pandemic, this is likely to be via teleconferencing.If you can control your TV, you can control Komodo movements easily.